Assistant Information Technology Officer

Responsibilities:

• Assist the IT Manager to provide IT support for YLDHC setup and service operations;
• Assist in project support including requirements collection from different stakeholders and consolidation of user requirements, and project implementation;
• Coordinate with users, external vendors to ensure quality job and project tasks delivery;
• Conduct systems, equipment and IT soultions testing including user acceptance testing (UAT) and help in systems production rollouts including IT support and end-user training;
• Provide IT technical support in software and hardware, VC (e.g. Zoom, Teams, Google Meet), and desktops troubleshooting, installation and configuration, IT security issues;
• Manage the Voice, Data Networks and Communications Lines (MetroE, ADSL, MPSL etc.) and provide configuration support of bandwidth and acceleration appliances;
• Provide daily IT administrative support including upkeeping project documentation, technical and user manuals, etc.
• Required to provide IT support at different subcentres of YLDHC and off-site urgent support during centre opening hours.

 

Requirements:

• Higher Diploma or above in Computer Science, Information System or related disciplines;
• At least 2 years working experience in IT projects and IT technical support;
• Solid experiences in information technologies support, ICT, VC (e.g. Zoom, Teams, Google Meet) support, Windows administration, networking troubleshooting, WIFI, firewalls and IT security issues handling;
• Hands-on experience in Cloud service, server/desktop virtualization, Next-Generation Firewall, Switches, Routers and Network/Infrastructure Management System;
• Proficient in Microsoft Windows technologies, Office applications and O365;
• Proficiency in system administration and network operation such as MS Windows environment, Active Directory, SAN, Virtual Machines, VLAN/LAN switching, WAN/VPN, TCP/IP, DNS, SNMP, Network Security etc.;

 

The appointment will be made on a fixed-term contract basis.  Interested candidates are invited to apply by sending full resume with current salary, expected salary and date available to Human Resources Department, Pok Oi Hospital Board, UG/F., Pok Oi Hospital Jockey Club Care & Attention Home Building, Au Tau, Yuen Long or by email to [email protected].